Ecommerce
Orders, stock checks, and credit or payment rules, including wholesale and trade portal orders. The agent handles the routine ones; your team sees the ones that don't fit.
ADUNO AI
Stop retyping orders and invoices.
We set up AI to enter orders, match invoices and check credit in your systems. Your team signs off anything that moves money, and each month you see what it did and what it cost.
A customer emails an order at 9pm. When you're in tomorrow, has it been checked and entered, or is it still sitting in the inbox?
An experienced team that has delivered automation and workflow projects with real benefits across Tier 1 finance, ecommerce, manufacturing and government.
Where the time is going
- Staff already use ChatGPT. You don't know what they put into it, or what they send on.
- An automation broke the moment something upstream changed, and someone went back to retyping.
- Invoices, credit checks and stock lookups still wait on a person, even when the rule is clear.
- If you've tried AI tools, nobody can tell you what they actually did last month, or what you paid for them.
For an agent to do this properly, it needs a clear process, access to the right systems, and someone signing off anything involving money. We set that up, then report to you on how it's going.
Sectors
Who we work with
The approach is the same in each. We start with work that already follows a clear rule and has a known way of handling the odd ones out.
FMCG
Purchase orders, supplier invoices, goods receipts and promo claims that don't line up. At FMCG volumes, typing all that in by hand adds up fast.
Finance
Invoices, credit, reconciliations and payment approvals. Someone on your team still signs off before money moves, and you can see exactly what the agent checked.
An example
Supplier invoices.
Before
An invoice arrives by email. Someone downloads it, types it in, checks it against the PO, and chases a manager for approval.
After
The agent reads the invoice, matches it to the purchase order and the goods receipt, and checks it against the rules you set. A clean match is ready to post. Anything over the limit or outside tolerance goes to a person. You can see what came in, what was checked and who approved it, plus what each invoice cost to process.
How it works
How an engagement works
01
Assess
We start with a short, fixed-price assessment of how the work is done today, the systems involved and the tools staff already use. You get a plan showing what the agent would handle, what your team would still approve, and whether your systems are up to it. The plan is yours either way.
02
Implement
We build the agreed workflows and put them into production, with your team approving anything that commits money or makes a promise to a customer. Timelines come from the assessment, based on your systems rather than a standard package.
Don't believe the hype. Check the record.
03
Run
Each month you get a short report: what ran, what the agent decided, where a person stepped in, and what it cost. We adjust as your business and the AI models change. AI usage costs are set out upfront, so the bill doesn't surprise you.
The model underneath
Built on Claude.
The agents we build run on Claude, Anthropic's AI model. We chose it for the same reasons you'd choose a staff member for work that touches money: it follows the rules it's given, it says when it isn't sure, and it can explain why it made a call.
Why Claude
Built for careful reasoning.
Claude reads long documents, follows detailed instructions and explains its decisions. That matters when it's assessing a client file or checking a transaction against your policy.
It follows instructions closely.
Your approval limits, tolerances and exception rules are written into the workflow, and Claude works within them rather than guessing around them.
It stops when it should.
When an invoice doesn't match or a credit check is borderline, the agent hands it to your team with a note on what it found, instead of pushing it through.
It shows its working.
Every decision is logged with what the agent looked at and why. That's what goes into your monthly report.
Enterprise-grade, not a consumer app.
You get defined permissions, controlled access to your systems, and no reliance on staff logging into a chat tool.
It connects to your systems properly.
We use Anthropic's standard tools for connecting Claude to email, ERPs and accounting software, so the agent isn't scraping screens that break when something changes.
Where it runs
Claude runs through Amazon Web Services in a dedicated environment, so your data stays inside infrastructure you control, in the region you choose. Australian hosting is confirmed in writing for each engagement. Your data isn't used to train the model.
What it costs
You pay for the Claude usage your workflows consume, and we show you that cost per invoice, per order, per check. We pick the right model size for each step, so routine matching doesn't run on the most expensive option.
AI assistants help your people.
Agentic workflows run your business.
Assistants like Claude, ChatGPT and Grok are excellent when someone sits down to draft, research or analyse. When a process has to run the same way every time, under your rules and with a record of what happened, you need a workflow. That's where Aduno comes in.
Assistant or workflow? How to choose
Use an AI assistant when:
- The task is a one-off or changes every time
- A person is driving and checking each step
- There's nothing you'd need to show an auditor later
Build an agentic workflow when:
- The process repeats, such as onboarding, AML checks, invoice handling or reporting
- The output needs to be consistent, whoever triggers it
- AI must read from or write to your real systems (ERP, CRM, document stores)
- You need to prove what the AI saw, what it decided and who approved it
- It should run on its own, triggered by an event rather than a prompt
How Aduno does it
You run your process once with AI, the way your team does it today. Aduno captures that run as a repeatable workflow, with your guidance built in as guardrails. Every run after that is logged step by step: the files gathered, the decisions made, the guardrails applied and any human overrides. You end up with automation you can trust, and an audit trail ready when a regulator or client asks.
Our team has delivered automation and workflow projects across Tier 1 finance, ecommerce, manufacturing and government. We know the difference between a demo and a process that works on Monday morning.
The team
Who you'll be working with
Aduno is an experienced team based on the Central Coast, covering NSW, Australia and beyond. We've delivered automation and workflow projects that produced real benefits across Tier 1 finance, ecommerce, manufacturing and government. We're still hands-on technically, so the people who scope your work are the people who build it.
When the platform has to move first
Modernising the systems underneath.
An agent can only work as well as the systems behind it. If orders, stock and invoices sit in three places, the agent ends up stitching them together just like your staff do. Sometimes the right first step is fixing the platform: tidying up what you have, or moving to something like Odoo.
That's handled by our sister business.
Aduno Group's platform and Odoo work is at aduno.com.au.
Visit aduno.com.auCommon questions
What people ask first.
Do we have to replace our ERP?
Usually not. If your current systems can support the workflow, we build on them. If they can't, we'll tell you, and aduno.com.au can help with that.
Our staff already use ChatGPT. Is that a problem?
It's a starting point. The assessment picks up what is already in use, what an agent should be allowed to run, and where someone on your team still has to approve. We'll show you how a governed Claude workflow compares.
What does it cost?
Every business is different, so we quote once we understand the scope. The assessment is fixed-price. AI model and tool costs are billed by those providers, and we list them in the quote.
Where does our data go?
Workflows run in your environment or in a dedicated environment in Australia. The hosting option is confirmed in writing for each engagement.
What happens when the agent gets something wrong, or isn't sure?
It stops and passes it to someone on your team. It only acts within the rules you've approved, and every decision shows up in the monthly report.
Get started
Start with the work you already do.
Start with a chat, no obligation. Tell us where orders, invoices or credit checks are getting stuck, and we'll tell you honestly whether an agent can help.
Aduno.ai is a division of Aduno Group Pty Ltd.
Suite 1 / 86 Mann Street, Gosford NSW 2250